How Newrez HomeHub Helps Brokers Stay Connected to Clients After Closing
Discover how HomeHub helps brokers stay visible after closing so they can reconnect with borrowers exploring financing options.
Click to navigate:
- How HomeHub Helps Borrowers
- Helping Borrowers Track Home Equity
- Supporting Future Purchase Opportunities
- Helping Brokers Stay Connected
Closing doesn’t have to be the end of a broker’s relationship with a borrower. A homeowner’s situation can change after a few years of building equity in their home. For example, they may be looking for a new home or need to access equity so they can make home improvements or consolidate debt.
But staying connected with past clients can be challenging, especially when there isn't a clear indication that they’re ready for a new loan.
That's where Newrez HomeHub comes in. HomeHub is a digital platform that helps borrowers track their mortgage, monitor home equity and research future home purchases.
Broker contact information is displayed directly within HomeHub, making it easy for homeowners with a Newrez loan to reconnect with the broker who previously helped them get their financing.
How HomeHub Helps Borrowers
In HomeHub, borrowers can access a personalized mortgage report that provides insights into their loan balance and details, available equity, savings opportunities and more. They can use this information to make mortgage-related decisions, such as determining whether to refinance, purchase a new home or tap into equity. Their loan officer’s information is front and center, making it easy for borrowers to reach out when they’re ready for a conversation.
Helping Borrowers Track Home Equity
Home equity is often one of a homeowner's most valuable financial assets, but many borrowers don't have an easy way to regularly track how much equity they've accumulated.
HomeHub helps make that information more accessible through personalized home value estimates. Borrowers can see how much equity they may have built and decide if they want to tap into it to access additional funds for:
- Home renovations
- Property upgrades
- Debt consolidation
- Purchasing a new home
- Other projects
When a HomeHub user indicates they would like to discuss financing options, their information can be routed to the appropriate mortgage professional for follow-up.
Rather than guessing which past clients may be considering next steps, brokers can focus on borrowers who have already expressed interest in discussing financing options.
Supporting Future Purchase Opportunities
HomeHub isn't limited to helping borrowers understand their home equity and potential savings opportunities. The platform also includes a home search experience that allows these homeowners to browse property listings, save their favorite homes and research potential future moves.
That means borrowers can look into neighborhoods and compare properties on the same platform where they can access information about their current mortgage, rather than starting from scratch elsewhere.
Helping Brokers Stay Connected
Staying connected with borrowers after closing can be challenging, but HomeHub makes it easier to reengage.
Homeowners with a Newrez home loan can use HomeHub to monitor their home’s estimated value, track equity, and search for future homes all in one spot. When these homeowners have questions about their equity, are considering a future move or want to discuss financing options, they can easily connect with the broker who originally helped them with their mortgage.
The visibility HomeHub provides can help brokers recapture more business.