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This guide compiles the information you need for submitting loans and communicating with your Newrez Wholesale team. From SMART Series product categories to support contacts and lock desk details, it’s all here.

View our NON-QM SMART Series Suite of Products below:

Full Doc Borrowers
Traditional qualification with added flexibility.
Self-Employed Borrowers
Simpler solutions for business owners and contractors.
Asset-Based Qualification
Let assets do the work.
Investor Loans (DSCR)
Finance rentals using rental income, not personal income.
Foreign Nationals
Flexibile solutions for international buyers.
Special Situations
Expanded eligibility when agency loans won’t fit.

Customer Service Hours

Mon-Thurs: 7:30 a.m. – 7 p.m. CST

Friday: 7:30 a.m. – 6 p.m. CST

Phone: (888) 426-7026, Opt 1

Email: BrigadeSupport@Newrez.com

Pricing Department: 8 a.m. – 7 p.m. CST: wholesale.pricing@newrez.com (See lock policy for program requirements).

Condo & Co-Op Submissions & Questions: ProjectReview@newrez.com For training on Blueprint LOS: https://vimeo.com/876506078?share=copy

Overnight, Weekend, & Holiday Price Protection

Our lock desk is operated until 8 p.m. EST Monday through Friday. Lock with confidence overnight, on weekends, and holidays. We honor locks up to 6:59 a.m. EST the next business day.

Newrez Mortgagee & Reference Numbers

 

Hazard Insurance 

Newrez LLC ISAOA/ATIMA PO Box 7050 Troy, MI 48007

For TX properties, the name must read: Newrez Mortgage ISAOA/ATIMA

Title, CPL & Subordination Agreements

 Newrez LLC ISAOA/ATIMA 1100 Virginia Dr., Suite 125 Fort Washington, PA 190834

92900-A Address

 Newrez LLC 1100 Virginia Dr., Suite 125 Fort Washington, PA 190834

FHA ID: 2557400002
VA ID: 6001710000

 Freddie Seller/Servicer: 158390 FNMA Seller/Servicer: 27471 USDA ID: 371542226

Lock Extensions

Max of 8 extensions and/or a max of 45 days.
1st Request: 1.5 bps per day; each subsequent ext. at an additional cost of 0.5 bps per day.

Fee Type

Conv/Govt/Jumbo: $999
Smart Series (Non-QM): $1,250
FHA/USDA Streamline: $495
VA IRRRL: $0
Tax Service: $99 (all states)
Flood Cert: $6
MERS Fee: $23.70